Overview & Controller Information
DigiArmada Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, purchase our services, or collaborate with us.
Data Controller Designation
For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller is DigiArmada Ltd, a company registered in England and Wales under Company Registration Number 17235230.
1. Data We Collect
We may collect and process the following types of personal data:
Identity Data
Name, job title, and business entity name.
Contact Data
Email address, telephone number, and billing address.
Technical & Usage Data
IP address, browser type, operating system, and details about how you interact with our website.
Project & Service Data
Inbound lead details submitted via web or ad forms, project requirements, and assets provided by you to execute our web, software, and marketing services.
2. How We Use Your Data & Lawful Basis for Processing
Under the UK GDPR, we must have a valid lawful basis to process your personal data. We rely on the following grounds:
Contractual Necessity
To perform our contract with you, deliver technical and agency services, process payments, and provide client support.
Legitimate Interests
To manage and respond to prospective client inquiries, run our day-to-day agency operations, ensure network security, and manage business performance.
Legal Obligation
To comply with statutory accounting, reporting, and tax obligations under UK law.
Consent
Where you have explicitly opted in to receive direct marketing updates or allowed non-essential tracking cookies.
4. International Data Transfers & Third-Party Processors
Where necessary to execute project deliverables or support our agency operations, we may share project information and personal data with authorized contractors, vendors, or team members located outside the United Kingdom (UK). Where personal data is transferred internationally, we ensure appropriate safeguards (such as UK-approved transfer mechanisms) are implemented in accordance with UK GDPR requirements.
We may also use carefully selected third-party service providers (data processors) to help deliver our services, including website hosting, email and business communications (such as Google Workspace), payment processing, analytics, and cloud-based business software. These providers process personal data strictly on our instructions or in accordance with their own statutory obligations.
5. Technical Data Security & Confidentiality
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. These measures include secure system access controls, data encryption where appropriate, and confidentiality obligations for authorized personnel and service providers. Access to client data is restricted solely to individuals who require it to perform their designated duties.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any contractual, legal, accounting, and regulatory obligations. When personal data is no longer required, it is securely deleted, destroyed, or anonymized.
7. Your Legal Rights
Under the UK GDPR, you have explicit statutory rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of any inaccurate or incomplete data.
Right to Erasure
Request the deletion of your personal data when it is no longer needed.
Right to Restrict Processing
Request the restriction or suppression of your personal data.
Right to Object
Object to the processing of your personal data for direct marketing or legitimate interest grounds.
Right to Data Portability
Request the transfer of your personal data to you or a third party in a structured, commonly used format.
Automated Decision-Making & Profiling
Where applicable under UK GDPR, you have rights in relation to decisions based solely on automated processing.
To exercise any of these rights, please contact us at info@digiarmada.co.uk.
8. Enquiries & Complaints Handling
We aim to respond to privacy inquiries and data requests promptly and in accordance with applicable statutory timeframes.
If you have concerns about how we handle your data, please contact us first at info@digiarmada.co.uk. If you remain dissatisfied, you have the statutory right to lodge a complaint directly with the UK data protection supervisory authority:
Supervisory Authority: Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Helpline: 0303 123 1113
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. Any updates will be published on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please reach out to us:
Registered Entity
DigiArmada Ltd
Company Registration Number: 17235230
4 Bedford Park, Croydon, Surrey, CR0 2AP